This is a courtesy translation. The
Dutch version is the sole legally binding document.
1. Introduction
This privacy policy applies to all services of Studio Boenkop, operated by Veldeman Consulting BV ("we", "us" or "our"). We respect your privacy and handle your personal data with care. This policy explains what data we collect, how we use it, how we secure it and what your rights are.
Data Controller:
Veldeman Consulting BV
Lebeke 94, 9450 Denderhoutem
Company number: BE0747.858.221
Email: administratie@boenkop.be
2. Data We Collect
We may collect and process the following personal data:
- Contact details: name, email address, phone number
- Address details: street, postal code, city, country
- Business details: company name, VAT number (where applicable)
- Booking details: date, time, duration of bookings, preferences
- Payment details: payment status and method (we do not store card details)
- Technical data: IP address, browser type, device information, website usage
- Image material: photos and videos in which you are recognisable (only with your consent)
- Communication data: your correspondence with us
Providing contact details, booking details and payment details is required to use our services. Other data is optional.
3. How We Use Your Data
We use your data solely for the following purposes:
Contractual purposes:
- Processing and managing bookings
- Invoicing and payment processing
- Communication about your bookings
- Sending confirmations and reminders
- Customer service and support
Marketing (with your consent):
- Sending newsletters
- Information about new services and offers
- Marketing communications
Legitimate interest:
- Improving our services
- Website statistics and usage analysis
- Security of our systems
Legal obligations:
- Fiscal and administrative purposes
- Compliance with accounting legislation
4. Legal Basis for Processing
We process your personal data on the basis of:
- Contractual necessity: for the performance of booking agreements and related services
- Consent: for newsletters, marketing and publication of image material
- Legitimate interest: for improving services, website analysis and system security
- Legal obligation: for fiscal and administrative purposes
5. Sharing Data with Third Parties
We only share your data with third parties when necessary:
With your consent:
- MailerLite: for sending newsletters and marketing communications (only upon newsletter subscription)
- Social media and portfolio: for publication of image material (only with explicit consent)
For contractual purposes:
- Payment processors: for processing payments
Legal obligation:
- Government authorities: when legally required (e.g. tax authorities, judicial authorities)
Hosting: We host all data on our own secured servers within Europe, so no data transfer to third parties takes place for hosting purposes.
6. International Data Transfers
For MailerLite (newsletter), data may be transferred to countries outside the European Union. MailerLite has put in place appropriate safeguards in accordance with GDPR requirements.
7. Security
We take appropriate technical and organisational measures to secure your data:
- SSL encryption for all data transfers
- Secure storage on our own servers within Europe
- Access management and strong authentication
- Regular security updates to systems
- Physical security of server location
- Backup procedures
8. Retention Periods
We do not retain your data longer than necessary:
- Booking and invoicing data: 7 years (statutory retention obligation)
- Account data: until your account is deleted or you have your data removed
- Newsletter data: until you unsubscribe
- Technical logs and website statistics: maximum 12 months
- Camera footage: maximum 30 days
- Image material: until withdrawal of your consent
9. Your Rights under the GDPR
You have the following rights:
- Right of access: you can request which data we hold about you
- Right to rectification: you can have incorrect data corrected
- Right to erasure: you can have your data deleted (subject to legal retention obligations)
- Right to restriction: you can have processing restricted
- Right to portability: you can request your data in a structured format
- Right to object: you can object to processing based on legitimate interest
- Right to withdraw consent: you can withdraw previously given consent
To exercise these rights, contact us at administratie@boenkop.be. We will respond to your request within 30 days.
10. Cookies and Tracking
Our website uses cookies for:
Necessary cookies (placed automatically):
- Functioning of the booking system
- Login functionality
- Security purposes
Analytical cookies (with your consent):
- Website statistics and usage analysis
- Improving user experience
You can adjust your cookie preferences via the cookie settings on our website or via your browser settings.
11. CCTV Surveillance
CCTV surveillance is active inside and around Studio Boenkop. The surveillance is for the protection of Studio Boenkop, its staff, clients and models.
Important information:
- Camera footage is only consulted when irregularities are detected.
- Camera footage is not distributed or published.
- Camera footage is not shared with third parties unless legally required.
- Footage is retained for a maximum of 30 days.
- You have the right to access footage in which you are recognisable.
- Camera footage is stored securely on our own servers within Europe.
12. Automated Decision-Making
We do not use fully automated decision-making or profiling that has legal consequences for you or otherwise significantly affects you.
13. Data Breaches
In the unlikely event of a data breach that poses risks to your rights and freedoms, we will notify you within 72 hours and provide advice on the measures to be taken.
14. Age Requirements
Our services are intended for persons aged 16 and over. For persons under 16, parental or guardian consent is required for the provision of personal data.
15. Changes to this Privacy Policy
We reserve the right to amend this privacy policy when necessary. Important changes will be announced via our website. For substantial changes affecting your rights, we will notify you by email.
16. Contact and Complaints
For questions about this privacy policy or exercising your rights:
Studio BoenkOp
Operated by: Veldeman Consulting BV
Lebeke 94, 9450 Denderhoutem
Company number: BE0747.858.221
Email: administratie@boenkop.be
Filing a complaint: If you are not satisfied with how we process your data, you can file a complaint with the Belgian Data Protection Authority:
This privacy policy has been drawn up in accordance with the General Data Protection Regulation (GDPR) and Belgian legislation.